At f6f6, we believe that entertainment should never come at the cost of your wellbeing. Our responsible gaming framework gives you full control over your play — because your welfare always comes first.
Every tool below is available free of charge to all registered f6f6 players — no questions asked, no waiting period.
Set a daily, weekly, or monthly ceiling on how much you can deposit into your f6f6 account. Once your chosen limit is reached, no further deposits are accepted until the period resets. Limit reductions take effect immediately; increases are subject to a 7-day cooling-off period to protect your future self.
Define how long a single gaming session can last. When your limit is reached, f6f6 will display a clear on-screen notification and, if you choose, automatically log you out. Time limits are a simple but powerful tool for maintaining perspective on how long you have been playing.
Need a short break without fully closing your account? A time-out temporarily suspends your ability to log in, place bets, or make deposits. Choose from a 24-hour, 7-day, 30-day, or 90-day time-out. During a time-out, your account balance is preserved and withdrawals remain available.
Self-exclusion is the strongest protective measure available. You can request exclusion for 30 days, 90 days, 180 days, or permanently. During a self-exclusion period, your account is fully suspended, all marketing communications are suppressed, and re-registration attempts are blocked. Contact [email protected] to activate this immediately.
f6f6 can send you regular on-screen reminders showing your net win/loss position and total session time at intervals you select — every 30, 60, or 90 minutes. These reality checks are designed to keep you grounded in the facts of your gaming session, countering the tendency to lose track of time and money.
Our customer support team is available around the clock, every day of the year. Whether you want to activate a protection tool, ask a question about your betting history, or simply talk through concerns about your gaming habits, our Indonesian-speaking agents are ready to assist via live chat or email at [email protected].
Every responsible gaming control on the f6f6 Platform is designed to be quick to activate and immediately effective. You do not need to submit any paperwork or wait for approval — your protection is live the moment you request it.
All tools except self-exclusion are managed directly through your account settings. Self-exclusion requests must be made by contacting our support team at [email protected] — a human agent will confirm activation within minutes, 24 hours a day, 7 days a week (WIB / UTC+7).
Important: If you have self-excluded and subsequently attempt to re-register under a different name, email address, or bank account, f6f6 will close the new account immediately, return any deposited funds, and void all transactions. Self-exclusion is a serious commitment and we enforce it rigorously.
Log in to your account, navigate to Account Settings → Responsible Gaming → Deposit Limits. Choose your preferred period and enter the maximum amount in IDR. The limit takes effect instantly.
Under Account Settings → Responsible Gaming → Session Limits, select the maximum duration for any single session. An on-screen alert will notify you when you approach your limit.
For a time-out, visit Account Settings → Responsible Gaming → Time-Out and select your preferred duration. For self-exclusion, contact our support team directly at [email protected] — activation is confirmed within minutes.
Under Account Settings → Responsible Gaming → Reality Checks, choose how frequently you want on-screen reminders showing your session duration and net position. Alerts appear as non-intrusive overlays that you can dismiss or act upon.
Answering these questions honestly takes fewer than two minutes. If you answer "yes" to two or more questions, we strongly encourage you to use one of f6f6's protective tools or reach out to our support team. This checklist is adapted from internationally recognized problem gambling screening frameworks and is provided as a guide only — it is not a clinical diagnosis.
Have you ever gambled with money that was originally set aside for essential expenses such as rent, food, or utility bills?
Have you felt a strong compulsion to return to gambling shortly after a losing session in order to win back what you lost?
Have you concealed the extent of your gambling activity from family members, friends, or colleagues?
Have you noticed that you need to bet larger amounts than before in order to feel the same level of excitement or satisfaction?
Has gambling ever caused significant stress, anxiety, depression, or conflict in your personal relationships or professional life?
Have you made repeated attempts to reduce or stop gambling but found it difficult or impossible to follow through?
Do you continue playing beyond your intended time or budget limits more often than not, even when you intended to stop?
Have you ever borrowed money, sold personal belongings, or relied on others financially because of gambling-related losses?
If you answered "yes" to two or more of the above questions, your gambling habits may be causing harm. Please activate a time-out or self-exclusion immediately via your account settings, or contact our support team at [email protected]. You can also reach out to independent counseling services in Indonesia for confidential, professional guidance.
You are never alone. f6f6 provides direct support, and we encourage players to seek professional help when needed.
Connect with an f6f6 support agent instantly via live chat on our Platform. Our team is available 24 hours a day, 7 days a week, with Indonesian-speaking agents on shift at all times.
Send your responsible gaming request, self-exclusion inquiry, or concern directly to our team. Write "Responsible Gaming" in your subject line for priority handling. Email: [email protected]
For confidential professional support beyond our Platform, we encourage players to seek assistance from qualified mental health or addiction counseling services available in Indonesia.
If you are concerned about a family member's gambling behavior, you can contact f6f6 on their behalf. We will not disclose account information, but we can guide you toward appropriate support resources.
f6f6 was built on the principle that sustainable entertainment requires player welfare to be treated as a genuine operational priority, not a regulatory footnote. Every feature on our Platform — from account registration through to withdrawal — is designed with safeguards that reduce the potential for harm.
We enforce a strict 21+ age policy across all markets, including Indonesia. During the account registration process, every player is required to confirm their age, and KYC identity verification ensures that minors cannot access the Platform. Any account found to belong to a person under 21 is closed immediately, with deposits returned in full.
Our responsible gaming tools are not hidden in obscure settings menus. Deposit limits, session timers, time-outs, and self-exclusion are prominently accessible from your account dashboard at all times. We also conduct periodic internal reviews of player behavior patterns to proactively identify accounts that may exhibit signs of problem gambling and reach out to those players directly.
f6f6 never markets promotional bonuses in a way that encourages chasing losses, and we do not offer "reload bonuses" or urgent time-limited promotions designed to pressure impulsive decisions. Responsible promotion is as important to us as responsible play.
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